Privacy policy

PRIVACY POLICY
Last updated: September 29, 2026
Wanta Gems & Lapidary LLC (“Wanta Gems,” “we,” “us,” or “our”) operates this store and website, including related information, content, features, tools, products, and services, to provide our customers with a curated shopping and service experience (collectively, the “Services”).
Our online store is powered by Shopify, which provides technology that enables us to offer the Services.
This Privacy Policy explains how we collect, use, process, and disclose personal information when you visit or use our Services, make a purchase or other transaction, request gemstone or lapidary services, communicate with us, or otherwise interact with our business.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy controls with respect to those matters.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, processing, and disclosure of information described below.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another identifiable person.
Personal information generally does not include information that has been collected anonymously or appropriately de-identified so that it cannot reasonably identify or be linked to an individual.
Depending on how you interact with our Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact information: Your name, mailing address, billing address, shipping address, telephone number, and email address.
Payment and financial information: Payment-card information, payment method, payment confirmation, transaction details, and other information necessary to process a transaction. Payment information may be processed directly by Shopify, payment processors, financial institutions, or other authorized payment-service providers.
Account information: Your username, password or account credentials, preferences, settings, and other information associated with your customer account.
Transaction information: Products or services you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
Service and project information: Information you provide when requesting faceting, recutting, polishing, gemstone consultation, commissioned jewelry, sourcing, evaluation, or other custom services.
Communications: Information contained in emails, messages, customer-service inquiries, return requests, project inquiries, reviews, or other communications with us.
Device and technical information: Information about your device, browser, network connection, IP address, and other online or device identifiers.
Usage information: Information concerning how and when you interact with, access, or navigate our Services.
We may also process reasonable inferences derived from the information described above where permitted by applicable law.
SOURCES OF PERSONAL INFORMATION
We may collect personal information:
Directly from you, including when you create an account, purchase a product, request a service, communicate with us, submit a form, participate in a transaction, or otherwise provide information to us.
Automatically through the Services, including through your device, browser, cookies, pixels, and similar technologies when you visit or interact with our website or Services.
From our service providers, including companies that provide technology, payment processing, website hosting, analytics, fraud prevention, shipping, fulfillment, customer support, communications, or related business services.
From Shopify, which hosts and provides technology supporting our online store.
From business partners and other third parties, where permitted by applicable law.
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us and the Services you use, we may use personal information for the following purposes.
Providing, Personalizing, and Improving the Services
We may use personal information to:
• process payments and transactions;
• fulfill and ship orders;
• process purchases, returns, refunds, exchanges, or cancellations;
• provide gemstone, jewelry, lapidary, or related services;
• manage customer accounts;
• remember preferences and products you may be interested in;
• provide customer support;
• communicate information concerning orders or accounts;
• facilitate reviews or other customer features;
• improve our products, Services, website, and customer experience; and
• personalize aspects of your shopping experience where permitted.
Marketing and Advertising
Where permitted by applicable law, we may use personal information to send marketing, advertising, or promotional communications through email, text message, postal mail, or other appropriate channels.
We or our service providers may also use information to display advertisements or recommend products and services based on interactions with our Services.
You may have rights to opt out of certain marketing or targeted-advertising activities depending on your jurisdiction.
Security and Fraud Prevention
We may use personal information to:
• authenticate customer accounts;
• provide secure payment and shopping experiences;
• verify transactions;
• investigate suspected fraud;
• identify potentially illegal, unsafe, or malicious activity;
• protect our customers, business, property, and Services; and
• maintain website, account, and transaction security.
Because gemstones and jewelry may be high-value merchandise, certain transactions may require reasonable additional verification before fulfillment.
If you create an account, you are responsible for keeping your account credentials secure. You should not share passwords or other access credentials with unauthorized persons.
Communicating With You
We use personal information to respond to inquiries, provide customer support, communicate about purchases or services, provide relevant notices, and maintain our business relationship with you.
Legal and Compliance Purposes
We may process personal information where reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, valid governmental requests, tax or accounting requirements, legal proceedings, dispute resolution, or enforcement of our Terms of Service and other policies.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties for legitimate business purposes consistent with this Privacy Policy and applicable law.
This may include disclosure:
• to Shopify, which hosts and provides technology supporting our online store;
• to service providers and vendors, including companies providing payment processing, information technology, analytics, cloud hosting, fraud prevention, customer support, fulfillment, shipping, communications, and related services;
• to shipping and fulfillment providers when necessary to deliver products, process returns, investigate delivery problems, or provide related fulfillment services;
• to business and marketing partners where permitted for marketing, advertising, analytics, or related services;
• when you direct or consent to disclosure, including when you request that we share information with another party, use social-media integrations, or use other third-party functionality;
• within an affiliated corporate group, if Wanta Gems & Lapidary LLC establishes or becomes part of such a group;
• in connection with a business transaction, such as a merger, acquisition, restructuring, financing, sale of assets, or bankruptcy; and
• for legal or security purposes, including where reasonably necessary to comply with legal obligations, respond to lawful governmental requests, enforce applicable terms or policies, investigate fraud, or protect our Services, business, customers, rights, or property.
Shopify may support personalized advertising using information concerning online interactions with merchants and websites. Depending on where you reside, you may have the right to opt out of certain sharing or processing for targeted advertising.
RELATIONSHIP WITH SHOPIFY
Our Services are hosted by Shopify.
Shopify collects and processes certain personal information concerning access to and use of the Services to provide and improve Shopify-supported functionality.
Information submitted through our Services may be transmitted to or processed by Shopify and other service providers, including providers located in countries other than the country in which you reside.
We may use Shopify features that incorporate information obtained from interactions with our store, Shopify, and other merchants to support functionality such as analytics, fraud prevention, personalization, marketing, and improvements to the shopping experience.
In circumstances where Shopify independently determines the purposes and means of processing personal information, Shopify is responsible for that processing and for responding to applicable privacy-rights requests concerning that processing.
You can learn more through the Shopify Consumer Privacy Policy and Shopify Privacy Portal provided by Shopify.
Where Shopify places privacy-choice or opt-out links in our store or this Privacy Policy, those mechanisms should be used to exercise applicable Shopify-supported privacy choices.
COOKIES AND SIMILAR TECHNOLOGIES
Our Services and service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand how customers use the Services, maintain security, measure performance, support analytics, and provide advertising or personalization where permitted.
Depending on your location, you may be provided with controls concerning non-essential cookies or similar technologies.
Browser settings may also allow you to block or remove certain cookies. Disabling cookies may affect the operation or availability of certain website features.
THIRD-PARTY WEBSITES AND LINKS
Our Services may contain links to websites, social-media platforms, applications, or other online services operated by third parties.
If you follow a link to a service that is not owned or controlled by us, you should review that party’s privacy, security, and other applicable policies.
We do not control and are not responsible for the privacy or security practices of independent third parties.
Information posted to public or semi-public areas, including third-party social-media platforms, may be visible to other users and may be used by third parties independently of us.
The presence of a third-party link does not by itself constitute our endorsement of that third party.
CHILDREN’S DATA
The Services are not directed to children, and we do not knowingly collect personal information from children under the age at which they may independently consent to such processing under applicable law.
If you are a parent or legal guardian and believe that a child has improperly provided personal information to us, please contact us using the information provided below.
Where applicable, we will take reasonable steps to address the request in accordance with applicable law.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share,” as those terms may be defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.
SECURITY OF YOUR INFORMATION
We use reasonable administrative, technical, and organizational measures appropriate to our operations to help protect personal information.
However, no security system, website, electronic transmission, or storage method can be guaranteed to be completely secure.
Information transmitted over the internet or through other electronic communications may be subject to risks outside our control.
Please do not send passwords, full payment-card information, or other highly sensitive information to us through unsecured communication channels such as ordinary email unless specifically necessary and appropriate.
RETENTION OF PERSONAL INFORMATION
We retain personal information for periods reasonably necessary for the purposes for which it was collected or processed.
The appropriate retention period may depend on whether information is necessary to:
• maintain an account;
• fulfill an order or provide a service;
• maintain transaction or business records;
• comply with accounting, tax, regulatory, or legal obligations;
• prevent fraud or maintain security;
• resolve disputes; or
• establish, exercise, or defend legal claims.
We may retain information for longer periods where required or permitted by applicable law.
YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you reside, you may have some or all of the following rights concerning your personal information. These rights are not absolute and may apply only in particular circumstances.
Right to Access or Know
You may have the right to request information concerning personal information we maintain about you and, where applicable, obtain access to that information.
Right to Delete
You may have the right to request deletion of certain personal information we maintain about you, subject to applicable exceptions.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
You may have the right to receive a copy of certain personal information in a portable format or request that certain information be transferred to another party, where applicable.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you reside, you may have the right to opt out of activities legally defined as the “sale” or “sharing” of personal information or processing for targeted advertising.
Where Shopify provides a privacy-choice or opt-out mechanism through our store, you may use that mechanism to submit the applicable request.
If you visit our website with a legally recognized Global Privacy Control (GPC) preference signal enabled, Shopify or our Services may treat that signal as an opt-out request where required by applicable law and technically supported.
If Shopify is able to associate the device transmitting the signal with a Shopify account, the request may also be applied to that account as appropriate.
Other browser “Do Not Track” signals may not be recognized unless required by applicable law.
Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe mechanism contained in those communications.
Even after opting out of promotional communications, we may continue sending non-promotional messages necessary to administer an account, complete a transaction, provide customer service, or communicate important information concerning an order or service.
EXERCISING YOUR PRIVACY RIGHTS
You may exercise applicable privacy rights through privacy controls made available through our Services or by contacting us using the information provided below.
Certain requests relating specifically to processing performed independently by Shopify may be handled through Shopify’s privacy tools or Privacy Portal.
We will not unlawfully discriminate against you because you exercise an applicable privacy right.
Before processing certain requests, we may need to verify your identity as permitted or required by law.
Where applicable law permits use of an authorized agent, you may designate an authorized agent to submit a request on your behalf. We may require reasonable proof that the agent is authorized to act for you and may also require direct verification of your identity.
We will respond to valid requests within the time required by applicable law.
COMPLAINTS AND APPEALS
If you have concerns about how we process personal information, please contact us using the contact information below.
Depending on your jurisdiction, you may have the right to appeal a decision concerning a privacy request or lodge a complaint with an appropriate privacy or data-protection authority.
Nothing in this Privacy Policy limits privacy rights or remedies that cannot legally be waived.
INTERNATIONAL TRANSFERS
We, Shopify, and our service providers may transfer, store, or process personal information outside the country in which you reside.
Where applicable law requires safeguards for international transfers, appropriate transfer mechanisms will be used.
For transfers from the European Economic Area, United Kingdom, or other jurisdictions imposing international-transfer requirements, applicable safeguards may include adequacy decisions, Standard Contractual Clauses, equivalent approved contractual mechanisms, or another lawful transfer mechanism.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technology, legal requirements, or regulatory requirements.
When we update this Privacy Policy, we will update the “Last updated” date.
Where applicable law requires additional notice of a material change, we will provide such notice.
CONTACT US
If you have questions about our privacy practices or this Privacy Policy, wish to make a privacy-related complaint, or would like to exercise privacy rights available to you, please contact:
Wanta Gems & Lapidary LLC
9101 Old Cedar Ave S
Minneapolis, MN 55425
United States
Email: sirasirlapidaryart@gmail.com
Phone: +1 (612) 928-5992